Where is IWF Located?
Invisible Wind Factory is located in the up and coming Ten Streets area at 3 Regent Road, L3
7DS. We’re just a 15 minute walk from The Albert Dock.
Is your venue accessible?
We’re excited to welcome you to IWF! While our venue isn’t yet fully wheelchair accessible, step-free entry is available through our Garden Entrance on Regent Street, which has a ramp and wheelchair entrance. You’ll also find an accessible toilet and a raised viewing platform designed to support guests who may benefit from it.
Please note that access to the raised viewing platform is currently via two steps, but our team will be more than happy to assist you. If there’s anything we can do to make your visit easier or more comfortable, just let us know we’re here to help.
If you require a PA ticket please contact us directly in advance at iwfbar@iwfltd.com
Do you have parking/transport links?
IWF does not currently have a dedicated parking area, but street parking is available nearby. The closest train stations are Moorfields and Sandhills, both around a 15-minute walk from the venue.
Liverpool One bus station is approximately a 25-minute walk, and Voi scooters are also
available in the area for convenient travel.
We’re just a short distance from Hills Dickinson Football Stadium, so please note that on Everton match days, street access and parking are restricted.
Do you have a cloakroom/lost property?
Yes we do! For all Gigs, Club Nights and Live events our Cloakroom is open to the public. Please note that IWF cannot accept liability for any items lost or damaged whilst in the Cloakroom. All Items are left at the owner’s Risk.
For any lost property enquiries, please email iwfbar@iwfltd.com
Customer Safety
Customer and staff safety is a top priority for us at IWF. First aid trained staff are on shift at all times and if you’re feeling uncomfortable, threatened or harassed at any point please speak to staff or security who will do everything they can to assist you.
Read our door and zero tolerance policies below for further information on customer safety.
How can I find set times?
Please check our social media @invisiblewindfactory for information on set times and doors, as we release all on the day of the show.
How do I book tickets?
To book tickets, visit our ‘What’s On’ page and you’ll find everything that’s happening at IWF, in our Substation and at the Kazimier Stockroom. Click ‘buy tickets’ and you’ll be redirected to either our own ticket page or one of our external ticketing partners.
Can I buy tickets on the door?
This depends on availability. If the event is showing as sold out online, then you will not be able to get a ticket on the door. Check our socials on the day of the event for ticket info, timings and door policy.
Can I get a refund?
As standard, refunds are only offered if the event is cancelled or rescheduled and you can’t make the new date. Special circumstances may be considered on a case by case basis for internal IWF events, but you would have to contact the promoter or ticket agent directly for any external promotions. You should be able to find this information on your ticket or confirmation email.
Could I be refused entry to the venue?
Yes, our management reserves the right to refuse entry or remove people from the venue
without reason. You may be refused/removed for the following reasons: displaying any kind of disruptive or dangerous behaviour failing to provide valid ID refusing to be searched failing to provide a valid ticket refusing to leave prohibited items at the door caught using illegal substances or smoking inside the venue.
What is your zero tolerance policy?
We have a zero tolerance policy to: drugs and illegal substances, racism, homophobia, sexism, and violence of any kind, verbal or physical abuse to our staff and visitors, deliberate damage or vandalism to any part of our venue.
Do you accept cash?
No, we are a cashless venue. We accept card and contactless payments.
Do you have a dresscode?
Some events from external promoters may have a dress code. Please check our socials on the
day of the event for this information. As a general rule we suggest no sportswear.
Do you do door searches?
Yes, stringent search processes are in place at IWF to ensure the safety of our visitors and staff. These include bag searches, metal detectors and pat downs. Refusal to be searched may result in refusal of entry to the venue.
Do I need ID?
We have a challenge 25 policy at IWF, meaning if our door staff feel you look under 25, you will be asked to show valid ID. A photo of a photo ID is not acceptable; it must be a physical copy. Failure to provide valid ID may result in refusal of entry to the venue.
Where can I smoke?
Smoking is strictly prohibited inside the venue, including e-cigs. We have a large outdoor
smoking area that will be accessible for the duration of the event.