FREQUENTLY ASKED QUESTIONS

WHERE IS
IWF LOCATED?

Invisible Wind Factory is located in the up and coming Ten Streets area at 3 Regent Road, L3 7DS.  We're just a 15 minute walk from The Albert Dock!

IS YOUR VENUE ACCESSIBLE

IWF is accessible with a wheelchair entrance and ramp, located in our Garden Entrace on Regent St. We have a disabled toilet and raised viewing platform for any guests that require. If you require a PA Ticket please contact us directly in advance at iwfbar@iwfltd.com

Our substation is unfortunately not accessible as of yet.

DO YOU HAVE PARKING / TRANSPORT LINKS?

IWF does not have a dedicated parking area yet, however you can park in the streets around our venue for free.

The nearest public transport is Moorfields or Sandhills train stations which are both a 15 minute walk. There are also Voi Scooters located around the venue that can be used.

DO YOU HAVE A CLOAKROOM / LOST PROPERTY

Yes we do! For all Gigs, Club Nights and Live events our Cloakroom is open to the public.

 

Please note that IWF cannot accept liability for any items lost or damaged whilst in the Cloakroom. All Items are left at the owners Risk.

For any lost property enquires, please email iwf-lost-property@iwfltd.com 

CUSTOMER SAFETY

 First aid trained staff are on shift at all times and if you're feeling uncomfortable, threatened or harassed at any point please speak to staff or security who will do everything they can to assist you.

HOW CAN I FIND
SET TIMES?

Please check our social media @invisiblewindfactory for information on set times and doors, as we release all on the day of the show. If you have any queries or concerns regarding a event you're attending, please email socials@iwfltd.com

Please contact head office with any other queries on OFFICE@INVISIBLEWINDFACTORY.COM and they will ensure your enquiry gets to the team member best suited to help you.